PromptVault - Refund Policy

Last Updated: July 17, 2025

Thank you for your interest in PromptVault. We are committed to providing a high-quality software product and want to ensure our policies are clear and transparent.

All Sales Are Final

Due to the nature of digital software, which is delivered instantly and is non-returnable, we operate a strict no-refund policy. For this reason, we offer a free 10-day trial that allows you to test the software completely and without risk before purchasing.

Once you have completed your purchase and the software license key has been delivered, you have received the full, irrevocable value of the product. Consequently, we are unable to offer refunds or exchanges for any reason.

Acknowledgement of EU/UK Consumer Rights

For customers within the European Union or the United Kingdom, you are entitled to a 14-day right of withdrawal for digital goods. However, by completing your purchase, you:

• Expressly consent to the immediate performance of the contract (i.e., the delivery of your license key and access to the software).
• Acknowledge that you thereby lose your right of withdrawal.

This agreement is a prerequisite for completing the purchase on our payment platform, PayHip.

Before You Buy

We strongly encourage you to:

• Use the free 10-day trial to test all features extensively.
• Carefully read the product description on our website.
• Review all features and system requirements.
• Ensure that PromptVault is the right tool for your needs before making a purchase.

We provide comprehensive information on our landing page to help you make an informed decision.

Exceptional Circumstances

While our policy is firm, we are committed to customer satisfaction. If you experience technical issues that prevent you from using the software as described and our support team is unable to resolve the problem, please contact us at [email protected]. Such cases will be reviewed on an individual basis.

By purchasing PromptVault, you are agreeing to this refund policy.